Frequently Asked Questions
1, Do you ship internationally?
Yes most definitely, we’ve helped brides all over the world. Simple put your shipping address at checkout and we’ll get your cards to you!
2, What cards do you print on?
Your cards will be beautifully printed on 350gsm (or 16pt in weight) matte finish card stock. If you are looking for something with a more luxury feel, you can upgrade to the 350gsm (or 16pt in weight) velvet finish card stock. Brides absolutely LOVE this luxury option and say that they’ve never seen anything like it.
3, What are your payment methods?
We accept Paypal, Visa and Master cards.
4, How many design changes can I make?
You have up to 3 free revisions. It will be $75/hour after that should you require any additional changes. Be sure to go through your design proof with your partner before sending us the new changes.
5, Can I see what my card looks like before you start printing?
Of course! We will never print your cards until you are 100% happy with the design (i.e. you’ve given us the OK TO PRINT to move forward).
Once we’ve received your deposit, you can expect your first design proof within 48 business hours.
6, How long will my cards take?
You will receive your first design proof within 48 hours and it depends on how well we communicate with each other, your design can be finalised between a day to a week. Turnaround time may vary during any public holiday season.
After you’ve given us the OK TO PRINT, you should expect 5-7 business days for your order to arrive. Express shipping is available upon request. Note that delivery times may vary with different customs.
We are still open. However please be aware that deliveries may take longer than usual.
Still have more questions? Just contact us here and we’ll get back to you asap 🙂 x