Terms & Conditions
By using our service, you have accepted the following terms and conditions. We ask you to read the following carefully before proceeding with an order.
We accept Bank deposit, Paypal, Visa and Master cards (2.6% surcharge). A deposit payment (50% of the total cost) is required at the commencement of the project. Your outstanding payment is due upon printing production and it will not commence until full payment is complete.
You have up to 3 free revisions for each project. Be sure to take the time to go through it with your partner before sending any changes. Each round of changes may take up to 48 hours. Please be specific with what you would like changed in the designs as this will ensure the process goes smoothly. It can take up to 7-10 business days for the printing process to be done and it will be dispatched within 24-48 hours.
Note that turnaround time may vary during any public holiday season.
We are not responsible for any typo/design errors noticed after the design proofs have been approved by you for printing. Any amendments made after your approval and printing will require an additional fee of $75/hour. Please contact us immediately if you notice any typo/design errors on your design proof.
Screen & Print
We cannot guarantee the quality of your design proof will be identical to the printed cards. Please be aware that actual colour and resolution may vary on different computer screen.
We do not accept refunds after your cards have been printed. Please understand that you have given us the OK TO PRINT, which means you have confirmed that we are to go ahead to print your cards.
Once your a deposit payment of 50% is made and your image/s and additional information have been sent to us, our team get started working on your design. Therefore we must be contacted within 2 hours of purchase if for any reasons, you require a refund. “Change of mind” is not acceptable.
All shipping costs are non-refundable.